Privacy Policy

1. Who We Are

Totzykids International ("we", "us", "our") is an international online marketplace for secondhand children's items, operated as a sister platform of Kindorama (Netherlands). Our platform is available at totzykids.com.

For privacy matters, contact us at: privacy@totzykids.com

2. Data We Collect

Account data: Name, email address, password (hashed), profile information.

Listing data: Item details, photos, pricing, shipping location.

Transaction data: Purchase amounts, shipping addresses, payment confirmation (we do not store full card details — processed by Stripe).

Communication: Messages between buyers and sellers on our platform.

Technical data: IP address, browser type, device info, cookies (see Section 7).

3. How We Use Your Data

• To provide and operate the marketplace
• To process payments securely via Stripe escrow
• To facilitate communication between buyers and sellers
• To prevent fraud and ensure platform safety
• To comply with legal obligations
• To send transactional emails (order updates, security alerts)

We do not sell your personal data to third parties.

4. Legal Basis (GDPR)

Under GDPR, we process your data on the following legal bases:

• Contract: Processing necessary to provide the marketplace services
• Legitimate interest: Fraud prevention, platform security
• Legal obligation: Tax records, regulatory compliance
• Consent: Marketing communications (you can withdraw anytime)

5. Data Retention

We retain your account data for as long as your account is active. Transaction records are kept for 7 years for tax and legal compliance. You may request deletion of non-mandatory data at any time.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Data portability
• Object to processing
• Lodge a complaint with your national data protection authority

Contact: privacy@totzykids.com

7. Cookies

We use the following cookies:

• Essential cookies: Required for login and security (cannot be disabled)
• Analytics cookies: Help us understand how the platform is used (opt-in)
• Payment cookies: Set by Stripe for secure payment processing

You can manage cookie preferences via our cookie banner.

8. Third-Party Processors

• Stripe: Payment processing (PCI-DSS Level 1 compliant)
• Base44 / Kindorama infrastructure: Hosting and database
• Email service: Transactional emails

9. International Transfers

As an international platform, your data may be processed outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place (Standard Contractual Clauses or equivalent).

10. Contact

Totzykids International — powered by Kindorama
Email: privacy@totzykids.com
Website: totzykids.com